![]() ![]() Substitute massage session cannot be combined with any other offer. Substitute massage session equal in value and duration to original massage session gratuity not included. Void where prohibited or otherwise restricted by law. ![]() The Elements Promise™ is not transferable and may not be redeemed for cash, bartered or sold. *Safety rating is out of a maximum of 10 and based on client survey results “Best” and “highest rated” claims based on Net Promoter® scores from 2014 market research. Benefits vary by independently owned and operated Elements Massage® studios see studio for details. Massage sessions include time for consultation and dressing.Įlements Therapeutic Massage is not involved in, and is not responsible for, employment and personnel decisions made by any Elements Massage® franchise owner. Massage session rates and promotional offers vary see individual studios for pricing and offer details. *Each Elements Massage® studio is independently owned and operated. ELEMENTS THERAPEUTIC MASSAGE (& design)®, ELEMENTS MASSAGE (& design)®, ELEMENTS MASSAGE®, THE ELEMENTS WAY®, the Tear Drop Design, and others are trademarks of Elements Therapeutic Massage, Inc. © 2009 – 2023 Elements Therapeutic Massage, LLC. Please check out our FAQ section for answers to common questions. Without proper notice, a cancellation fee may be incurred. In addition to our affordable Wellness Program, we often offer special massage packages - and gift cards are always available.Īs a courtesy to our therapists, please notify us 24 hours in advance if you need to cancel your appointment. ![]() See our specials page for more information. Here at Elements Massage™, we make staying healthy easy and enjoyable for you, your family and your friends with The Elements Wellness Program.Įlements Massage™ will often offer special pricing for new clients. Membership Pricing with The Elements Wellness Program™ If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.*MASSAGE SESSIONS INCLUDE TIME FOR CONSULTATION AND DRESSINGĪt Elements, what sets us apart from the ordinary massage is our focus on providing a superior therapeutic experience. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. What if I had moved away permanently, would I be charged in perpetuity? What if I have underlying health conditions that make being in public during a pandemic particularly dangerous? This arbitrary "requirement" to come in person to close an account is a predatory tactic to prevent people from ending their membership.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. During a pandemic, when I work full time, and when I am frequently out-of-town. I called to cancel my membership over the phone and was informed that I was required to come in person to cancel. After 21 months of monthly charges, without actually ever getting a massage, or using my membership benefits in any way during that time, and with the new Omicron variant, I realized that at no point in the foreseeable future will I be able to "catch up" with my accumulated massages and that I was throwing good money after bad. Elements continued to charge me monthly "membership fees" throughout the pandemic despite the public health situation during COVID19 making me very concerned. ![]()
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